Effective Date: 24 Feb 2026
Last Updated: 24 Feb 2026
Welcome to OP Car Wash (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website https://opcarwash.com.au/ (“Website”) and our car washing and detailing services.
By booking a service, accessing our Website, or engaging with us, you agree to be bound by these Terms.
1. Services
OP Car Wash provides professional car washing, detailing, and related vehicle cleaning services in Australia.
Service details, pricing, and availability are subject to change without prior notice.
We reserve the right to refuse service at our discretion, including in situations where:
- Vehicles pose safety risks
- The vehicle condition exceeds the scope of booked service
- Unsafe or inappropriate behaviour occurs
2. Bookings and Payments
2.1 Booking Confirmation
Bookings are confirmed once you receive a confirmation via email, SMS, or phone.
2.2 Pricing
All prices are listed in Australian Dollars (AUD) and may include GST where applicable.
Final pricing may vary depending on:
- Vehicle size
- Vehicle condition
- Additional services requested
2.3 Payment
Payment is due upon completion of service unless otherwise agreed. We may accept credit/debit cards, bank transfers, or other approved payment methods.
We reserve the right to engage third-party payment processors.
3. Cancellations and Rescheduling
- Cancellations must be made at least [Insert Hours, e.g., 24 hours] prior to the scheduled appointment.
- Late cancellations may incur a cancellation fee.
- No-shows may be charged the full service amount.
We reserve the right to reschedule appointments due to weather, operational requirements, or unforeseen circumstances.
4. Customer Responsibilities
You agree to:
- Provide accurate booking information
- Ensure access to the vehicle at the scheduled time
- Remove all personal belongings from the vehicle before service
- Inform us of any existing vehicle damage prior to service
OP Car Wash is not responsible for loss or damage to personal items left inside the vehicle.
5. Vehicle Condition and Pre-Existing Damage
While we exercise reasonable care, we are not responsible for:
- Pre-existing scratches, dents, paint defects, or loose trims
- Damage caused by faulty parts or poor prior repairs
- Mechanical or electrical failures during cleaning
If any concerns arise during service, we will notify you promptly.
6. Satisfaction Guarantee
We aim to provide high-quality service. If you are dissatisfied, please notify us within 24 hours of service completion so we can assess and reasonably address the issue.
Refunds are provided at our discretion and may be partial depending on circumstances.
7. Limitation of Liability
To the maximum extent permitted under Australian law:
- Our liability is limited to the cost of the service provided.
- We are not liable for indirect, incidental, or consequential damages.
Nothing in these Terms excludes rights you may have under the Australian Consumer Law (ACL).
8. Website Use
By using our Website, you agree not to:
- Use it for unlawful purposes
- Attempt to interfere with its functionality
- Upload malicious or harmful content
All Website content, including text, logos, and images, remains the property of OP Car Wash and may not be reproduced without permission.
9. Privacy
Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect and handle your personal information.
10. Changes to Terms
We may update these Terms at any time. The updated version will be posted on this page with a revised effective date.
Continued use of our services after changes are posted constitutes acceptance of those changes.
11. Governing Law
These Terms are governed by the laws of Australia and the relevant state or territory in which OP Car Wash operates.
12. Contact Us
If you have questions regarding these Terms, please contact:
OP Car Wash
ABN: [Insert ABN]
Email: info@opcarwash.com.au
Phone: 08-6162-6644
Address: 4 Parkland Rd, Osborne Park WA 6017, Australia